INTERNATIONAL AND INTRA-COMMUNITY FULFILLMENT STANDARDS
Guidelines for information flow integration and carrier handover
SCOPE OF PROTOCOL
This document defines the operational standards for information exchange between INDARX-WORKWEAR and the Manufacturing Partner. The system is designed to optimize the integration between manufacturing excellence and the global market, ensuring full tax compliance and seamless customs processing.
CERTIFIED DATA SET (TECHNICAL DATA SHEET)
For every validated order, INDARX instantly transmits a "clean" data set to the Partner for fulfillment. The accuracy of the information is the sole responsibility of the end customer (safe harbor clause).
Logistical Data
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Full recipient name and normalized shipping address.
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Mandatory telephone contact (required for customs clearance and carrier management).
Fiscal Data (Compliance) -
Tax ID / Fiscal Code (mandatory for private citizens in specific jurisdictions like Italy).
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VAT Number with VIES pre-validation. If VIES registration is inactive, the order is processed as B2C with applicable taxes paid.
Export Data (Non-EU/Switzerland) -
Transaction value and currency (for accurate Pro-forma/Commercial Invoice issuance).
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Product description for classification (Partner is required to integrate the relevant HS Code).
RESPONSIBILITY MATRIX & VAT COMBINATIONS
The following schema defines tax liabilities and operational roles:
From EU to Italy - Recipient type= B2C (private) - VAT regime= 20% (paid by INDARX) - Shipping responsibility= Partner (carrier handover).
From EU to EU - Recipient type= Business (VIES) - VAT Regime=0% VAT (Reverse Charge) - Shipping Responsibility=Partner (Carrier Handover).
From EU to EU - Recipient Type=Business (NO VIES) - VAT Regime=20% VAT (Paid by INDARX) - Shipping Responsibility= Partner (Carrier Handover).
From EU to non - EU/CH - Recipient type=Any - VAT Regime= 0% VAT (Export Art. 8) - Shipping Responsibility= Partner (Carrier Handover).
From non-EU to any - Recipient Type= Any - VAT Regime= 0% VAT (Import) - Shipping Responsibility= Partner (Carrier Handover).
Note: For B2B transactions between INDARX and the Partner, VAT exemption applies to VIES-registered taxable persons within the EU.
SMART CUSTOMS MANAGEMENT (Switzerland/Non-EU)
To maximize conversion without friction, INDARX applies a Tax-Free policy at the source.
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The Manufacturing Partner acts as the Official Exporter (physical sender).
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Customs documentation must reflect the final sale value provided by INDARX to avoid penalties for under-invoicing.
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Local VAT and import duties in the destination country are the sole responsibility of the end recipient (standard transparency clause).
PROTECTION & INDEMNITY CLAUSES
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Goods Liability: The Partner maintains full control over manufacturing quality and packaging integrity until the moment of carrier handover.
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Document Issuance: The Partner is responsible for issuing transport documents (Waybills/Pro-forma Invoices) based on the fiscal data provided by INDARX.
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Data Accuracy Disclaimer: INDARX is not liable for shipping delays or customs holds resulting from incorrect or incomplete data provided by the customer, despite our constant pre-validation efforts.